Product reviews
Off far better this new worst in the last lifetime. Can not trust exactly how incompetent, and completely extremely dumb beyond trust, the individuals are very at that credit partnership. I have been expenses a percent otherwise a couple far more at other credit unions to own my financing to keep me the newest disappointment out of coping that have dumb some body. One dilemmas the latest Division of borrowing unions is where to document problems. Once the Massachusetts lawyer generals office will not deal with them.
Poor enhance You will find actually viewed
Poor inform You will find ever before seen. The old online banking is far superior than simply the newest that. Kept my personal last lender on account of a terrible inform and after 15 years that have DCU I’m provided leaving.
DCU member as 2015 and you may departing
I’ve been a DCU representative just like the 2015 and you may handled a great 100% payment records for a car loan and you may credit cards. Into software update into the later 2023, I got complications logging in and you may while making payments. Thus, I rerouted my expenses costs for other cards. I gotten an alerts getting an outstanding balance from 63 dollars, promptly entitled to repay it, and you will claimed the fresh new technical issues. Unfortunately, my personal concerns were not managed. Regarding the pursuing the battery charging stage, a balance of $step 1 and some dollars is once more billed which i paid off. Customer care has no clue or no almost every other charge could be additional int he second battery charging cyclee tough DCU faster my borrowing limit out of $ten,000 so you’re able to $0 and you may claimed my membership since outstanding into credit reporting agencies, which decreased my credit score of the 108 affairs-for 63 dollars. I’m currently disputing this with DCU and credit bureaus, but I’d alerting men and women to closely take into account the potential effects just before employing their characteristics.
They missing my car label document
Hey, I’m writing to give my views towards means an important document try mishandled treated of the DCU. I’m very troubled one to my personal Name document is actually mailed out to myself without having any tracking facts as a consequence of USPS. I think is actually disgusting negligence. While i reached out to new DCU just after waiting couple of months, I found myself told the fresh Identity file are dispensed thirty days shortly after the borrowed funds is paid down. But not, We have perhaps not received one term file from inside the send. We seemed having local USPS and so Redland loans they completely cannot shadow the fresh new sent mail. I happened to be thus available to visit DMV with an excellent Lien launch page and you may work off base. This is very time consuming and you can awkward personally. It will cost us to score content. If only there are best processes set up in the first thus i lack never lost an important.
Bad Customer service
DCU ‘s the worst definitely. I became closure into the back at my Motor finance and you will finished up choosing DCU. They approved my personal loan and you can questioned us to discover a merchant account and that were unsuccessful 3 x. The brand new it asked me to donate post that i is actually is actually in a position to unlock a registration and immediately after two days, my application for the loan was not nonetheless approved and you can up on contacting they told you told you the terminated and so are disappointed. The thus pathetic once you urgently require the auto loan. The consumer services agent wasn’t anyway empathetic.
Awful Lender and no ATMs and you may Terrible Support service
For people who skip the times of prepared in very long outlines to help you withdraw funds from the bank, following DCU will be your place! I live in an active city, yet , DCU possess few places right here. At exactly the same time, the ATMs is actually no place become found aside from about actual bank. This is actually the only lender within the 2020 one to nonetheless maintains much time lines fun the door to your the typical big date. If you wish to label the financial institution, expect to end up being managed rudely. While using the DCU to possess vehicles-pay choice which have debtors, we provide very long turn-around minutes in order to echo costs were made. This bank was awful to own too many reasons why you should get into. Avoid them!
