Really unsatisfying
Very unsatisfactory. Customer support is not too useful and also in truth gave me the wrong pointers within a critical point. Most terrible full clarity/revelation regarding the our very own auto loan. We’ll never be using Golden1 to have anything afterwards. There are many other options americash loans Orchard Mesa available to choose from with the same services finest (and you can particular) support service.
My car finance is determined becoming paid-in full that it week to the . My harmony is less than my percentage. Not only can the conventional overall count getting withdrawn and used into the less-than harmony, but In addition couldn’t reduce coming money in the place of going into a lender branch and canceling the fresh payments. Abreast of going into the department, I happened to be confronted by a quicker-than-competent bank personnel. Which employee didn’t come with idea how-to fill in this new cancelation document assuming to make the document effective. She questioned Me personally! This is perhaps not a comforting sense and that i might be closure all-golden One account whenever my car label is obtained.
Hey Sonya, i feel dissapointed about to hear that you are running into this issue off their car loan commission. We would like to mention a resolution along with you and invite you to get in contact with our user advocates group right here:
Fantastic step 1 customer care
Literally called bc my personal card try denied and you may no-one said that my personal credit is actually refused otherwise Finalized my membership is actually signed on account of a great 40$- percentage i experienced to repay that was good but still precisely what the f–k? Not one person explained shi and when i named which old-man toward mobile had been rude and you can ridiculous i didn’t such as for example their adittude one portion he wasn’t of use at all. The brand new even worse stumbled on worse he lied and you will said i am able to start reopen my membership then again after i inquire in order to reclarify thus i renders sure it’s still just the right facts that i you want.. and i can invariably have the let that we You prefer the guy wants to state oh no you can not reopen ur bank u have to go into the while having a different sort of card Golden step 1 excite progress CS!
I can’t understand why people would…
I can’t appreciate this anyone do love to financial right here until it’s very much easier. This new incompetency number of some of their workers was breathtaking, hence Wonderful You to will not have a look concerned about. I can not suggest so it lender.
Has just had an auto loan thru Golden…
Has just got a car loan thru Wonderful One. not We have perhaps not managed to link to my Fidelity levels which will make an installment. Titled Fidelity who informed me the new routing matter is being rejected. Named Wonderful You to with no one indeed there generally seems to know any single thing about how ETF really works. Up coming tried the opposite and you can link from G1 so you’re able to Fidelity. Been able to verify the web link through test deposits – however when We just be sure to import finance it offers a mistake. They really do not want me to have the ability to create a beneficial payment! Never had this issue referring to Patelco to own my other auto loan. My personal most significant grievance is the diminished support, education at G1 end.
Denied to own debt consolidation financing
Refused having debt consolidating mortgage, once 10+years , credit history fine, income so you can personal debt racial good, you should never financial with golden 1, support setting nothing to them.
Crappy technical, an excellent customer support
Their website & programs commonly new friendliest to make use of, however, anytime I have had problems, they’ve been really responsive. Complete, it’s among the best banks/credit unions nowadays.
