This can be to stress that i took home loan off DHFL, and they have recently put particular a person’s otherwise check in my account and this had came back because of trademark errror whichis obious, and from now on when ask them to provide me letter out of apology they state me personally, they will certainly never ever offer me personally you to, create so what can you are doing. The latest professionals doing work more there are really impolite in Shaw Heights loans accordance with attitude, Mr.later Rajesh this new cahirman would be ashamed of his management and you can just what solution they are providing into the organization..
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Beloved Sir, I accept the mail. At the outset we simply cannot refute everything you have said. There was possibility of trouble brought about for you by the teams, and therefore can’t be ruled out. During the an organization whether or not it size we would thing dos & donts into the staff particularly behavoiural feelings of your professionals into the the customers. We are going to feel required for many who give the identity of one’s brnach, the loan account count, to have permitting me to investigagte the condition.
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I experienced pulled the above mentioned construction loan out-of DHFL inside . From the comfort of the beginning, on a yearly basis I have already been offering article dated cheques (dated 2nd of every times). Right until date We never ever gave any possibility to get back brand new cheques approved to help you DHFL. Instead, I had given an updates tuition back at my financial (UBI, Nagampadam Br., Kottayam) so you can honor all cheques provided so you’re able to DHFL. Just in case, but if, sufficient harmony isn’t for sale in the new membership, instruction had been administered to help you tranfer the necessary finance of a new account out of mine to help you honor the fresh new cheques.
Sir, I have been working in Dubai off . But, before you leave to have Dubai I experienced awarded post old cheques dated second of any month for two many years (right up until ) – to possess Rs. cuatro, 000/- four weeks. Into , I had to take disaster log off once the my mother was when you look at the sinking stage; and we missing the dear mom to your . Today, I’m visiting the purpose – toward when i are status close my personal mom’s death-bed, one guy from your own Kottayam branch workplace named myself explained that there surely is a due outstanding out of my side. I told him there is absolutely no pending regarding side as i had offered post old cheques and this there was sufficient balance inside my membership so you can honour this new cheques awarded. Next, one guy explained – he will sign in the device and you will give me a call right back within this half-hour. However, the guy did not know me as; while i called your once one to and you can 1 / 2 of instances the guy provided me the same answer once more. Upcoming We failed to contact him while i try busy which have the brand new funeral service attributes out of my personal mother. Immediately after coming back so you can Dubai We advised my partner to contact your own Kottayam branch work environment in order to obtain the facts. Whenever she appeared with your office he is advising new instalment into the day in the event the remains pending. Infact, this cheque (Ch No. 87166 to possess Rs. 4, 000/-) had been cleaned out-of my membership towards the . Whether or not you will find one frustration, so is this the best way to promote?! Once 7 weeks. Incredible. They reveals the responsibility of your own staff. Naturally this may affect the reputation of DHFL.
As per my training my spouse possess submitted a copy of my personal bank report which ultimately shows this new approval of the concerned cheque so you can DHFL, Kottayam office. Upcoming, they told her, they give the brand new statement so you can DHFL, Ernakulam office and prove right back. Shortly after around three/four weeks whenever she called the fresh new Ernakulam place of work, it shared with her that they haven’t any idea concerning the statement. She called DHFL, Ernakulam, again immediately after one or two/three days, chances are they shared with her that they had the latest statement and they came back an identical into Kottayam workplace and that they usually establish just after examining about system. But, nonetheless our company is awaiting an answer.